HOW DO I FILL MY PINATA?
1) Locate the premade hole on your piñata, this should be covered by a small sticker.
2) Remove the sticker and fill with small treats or party favors such as mini bags of sweets or take a look at our selection of party bag treats to put in the mix.
HOW DO I GET THE CREASES OUT OF MY TABLECLOTH?
Pop it in the dryer for 5 minutes until the tablecloth is warm then put it directly on the table you are planning to use for the party afterwards and the creases will fall out easily. Or if you don’t have a dryer use a hairdryer on its highest temperature hovering over the creases until they fall out.
HOW DO I PUT MY POM POMS TOGETHER?
HOW DO I PUT TOGETHER MY TASSEL GARLAND?
HOW DO I PUT TOGETHER MY BALLOON GARLAND?
DO THE BALLOONS ARRIVE INFLATED?
All our balloons are sent out flat not inflated, we sell helium canisters for you to inflate the balloons at home.
HOW LONG WILL MY BALLOONS FLOAT WITH HELIUM?
HOW CAN I MAKE MY LATEX BALLOONS FOR FOR LONGER?
Latex Balloons have a short float time with helium and should be inflated on the day of use, Hi-Float can be added to balloons to increase the float time up to 25x enabling you to inflate in advance of your event.
HOW MUCH HELIUM DO I NEED?
WHAT WEIGHTS WILL MY BALLOONS REQUIRE?
WHY WON'T MY BALLOON FLOAT?
The main reason a balloon won't float is if not enough helium has been added, check the correct size of your balloons and add helium until the balloon reaches its correct size. Another reason for it not floating is if you have added too much weight to your balloon, tassels and decorations will weigh down balloons so only add very light-weight items to smaller balloons.
HOW DO I KNOW I HAVE INFLATED MY LATEX BALLOONS FULLY TO THE CORRECT SIZE?
A good trick when filling balloons at home is to measure the space that the balloon needs to be inflated to between the backs of two chairs or two boxes and inflate within this space.
CAN I FILL SMALL LATEX BALLOONS WITH HELIUM?
We usually don’t recommend this as due to the size (5”) they don’t tend to float for very long, but if you wish to then make sure you use a very light cotton thread to tie the balloons for maximum float duration. Please see our helium chart
DO I FILL FOIL BALLOONS WITH AIR OR HELIUM?
Some foil balloons are air-fill only and this information is on each item description. All our foil balloons that can be filled with helium can also be filled with air, you may wish to fill with just air to use them as a prop or attach to balloon sticks or to stick onto the wall etc. To fill a balloon with air insert a straw into the valve and blow into it.
WHY DO MY FOIL BALLOONS LOOK A BIT DEFLATED?
Have you moved your foil balloons from a warm area to a cold place i.e outside or a garage? Helium contracts in cool air and makes balloons look inflated. Move them back into warm air and they will look full again. Try to inflate the balloons in the same environment that they will be used in.
DO YOU PERSONALISE BALLOONS?
Yes, we can add any custom message to our balloons. We currently only offer local collection (Huddersfield area) or delivery within the areas of Manchester, Leeds and Liverpool. Delivery requires a minimum spend. Please email us for more details.
CAN YOU DO BALLOON INSTALLATIONS?
Yes, we provide balloon installations. Whether you need an arch, a wall or balloon sculptures, our team can make this happen. Get in touch for more details, we love bringing your ideas to life!
HOW DO I BOOK YOU FOR MY EVENT?
At Hopscotch we love to party and we like nothing more than creating and delivering your perfect celebration. Anything you can imagine we can design and arrange. Your ideas inspire us, so whatever your child is into, let us help you capture their imaginations and create magical memories. Please visit our party event page for more information.
HOW DO I DISPOSE OF MY BALLOONS?
When you are finished enjoying balloons please "pin it and bin it". Please dispose of Latex Balloons in your household waste where they will decompose in landfill. Balloons should not be released outdoors. We do not condone or knowingly provide balloons for balloon releases. Releases are incredibly harmful to the environment and shouldn’t be conducted under any circumstance.
ARE HELIUM CANISTERS SAFE TO USE?
Yes, the canisters are safe and easy to use if you take care to read the safety details and instructions that come with the canister.
If you have any other questions or queries then please don't hesitate to contact us at firstname.lastname@example.org
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