Delivery Times & Costs
Standard delivery (5-7 business days) - £3.99
Small express delivery (2 business days) - £5.99
Next day delivery (orders placed before 1pm excluding weekends) - £7.99
We do not ship on weekends and any orders placed after 1pm will be sent the next working day.
How Do I Fill My Pinata?
1. Locate the premade hole on your piñata, this should be covered by a small sticker.
2. Remove the sticker and fill with small treats or party favors such as mini bags of sweets or take a look at our selection of party bag treats to put in the mix.
How do I get the creases out of my tablecloth?
Pop it in the dryer for 5 minutes until the tablecloth is warm then put it directly on the table you are planning to use for the party afterwards and the creases will fall out easily. Or if you don’t have a dryer use a hairdryer on its highest temperature hovering over the creases until they fall out.
HOW DO I PUT MY POM POMS TOGETHER?
HOW DO I PUT TOGETHER MY BALLOON GARLAND?
‘How to’ video coming soon
HOW DO I PUT TOGETHER MY TASSEL GARLAND?
HOW LONG WILL MY BALLOON FLOAT FOR?
HOW MUCH HELIUM DO I NEED FOR MY BALLOON?
I AM MISSING SOMETHING FROM MY ORDER, WHAT SHOULD I DO?
I HAVE RECEIVED THE WRONG/DAMAGED ITEMS, WHAT SHOULD I DO?
Please report any incorrect or damaged items to us within 5 days of delivery by email at email@example.com and send your items to the return address on the delivery label.
Our returns policy lasts 30 days from receipt of item. If 30 days has past unfortunately we can’t offer you a refund or exchange. To be eligible for a return your item must be unused and in the same condition that you received it, it must also be in the original packaging. To complete your return we require a receipt or proof of purchase.
Please note: We do not accept returns on bespoke items.
WHERE CAN I BUY HELIUM?
WHY WON’T MY LATEX BALLOON FLOAT?
It’s possible your balloon hasn’t been inflated enough, take a look at the packaging to check the size and make sure it’s inflated to its maximum capacity. Also make sure you haven’t added any extra decorations to the balloon as these may be weighing it down.
Check this float chart for more info
CAN I FILL SMALL LATEX BALLOONS WITH HELIUM?
We usually don’t recommend this as due to the size (5”) they don’t tend to float for very long, but if you wish to then make sure you use a very light cotton thread to tie the balloons for maximum float duration.
Check our float chart for more info